Ben Mendez

You cannot permanently remove a trading account from your Client Area. You can, however, hide a trading account by simply clicking on the arrow near the account number in the account summary page. ...

If you deposit into your trading account using a credit card, we are required to first verify the card if you do not have 3D secure setup. For us to be able to verify the card, you will need to fir...

The time it takes for you to receive withdrawals depends on the withdrawal method used. You can check the average times on our withdrawal page.

You can download the trading platforms we offer from the downloads page in your Client Area.

If your card has expired, you may upload a replacement card to your profile using your Secure Client Area. If the new card has the same number as the old card, then we can proceed as normal. Howeve...

IC Markets does not charge any fees for withdrawals currently. You should, however, be aware that you may incur fees on payments from some international banking institutions. IC Markets accepts no ...

All the deposits are free of any charge from our end. You may, however, need to speak to your banking institution to confirm whether there is any surcharge applicable from their end in utilising th...

Please follow the Company’s Complaint handling Policy

Please refer to the below table for a detailed breakdown of the maximum leverage applicable to retail clients for different asset classes: http://prntscr.com/pmhwx7

IC Markets (EU) offer flexible leverage options ranging from 1:1 to 1:30 to retail clients when investing in CFDs. You can change the leverage on your trading account via your Client Area. The deta...