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  1. Zen Trading
  2. General

General

Deposit and Withdrawals

  • How long does it take for a deposit to reach my trading account?
  • How long does it take to receive a withdrawal?
  • Do you offer instant withdrawals?
  • Do you process withdrawals over the weekend?
  • Is it possible for a withdrawal to be declined?
  • What is the reason for a deposit failing?
See all 12 articles

Trading

  • How do I access my Client Area?
  • How do I open additional live or demo trading accounts?
  • How do I change my account leverage?
  • How do I remove a trading account from my Client Area?
  • How do I download the trading platforms?

Account

  • How do I update my account details?
  • How can I see my live account details?
  • Can I transfer my funds between accounts?
  • How do I withdraw funds from my trading account?
  • What should I do if my account is archived?
  • Can I open an Islamic account from my Client Area?
See all 8 articles

Announcements

  • EARN $35 PER FRIEND
  • Open a Forex Islamic Account Today

FAQ

  • How do I reset my Client Area password?
  • Are there fees for transfers between my trading accounts?
  • How to complain?
  • What are the leverage levels for different products you offer?
  • What is the maximum leverage you offer?
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