Ben Mendez
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Articles
Recent activity by Ben Mendez-
How do I change my account leverage?
You can request a change to the leverage applied to your account from your Client Area. You simply select the account number and new leverage, then submit your request.
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Are there fees for transfers between my trading accounts?
No, there are no fees for transferring funds between your trading accounts. If you are transferring to a trading account in a different currency, you should be aware of the currency conversion rate...
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How do I remove a trading account from my Client Area?
You cannot permanently remove a trading account from your Client Area. You can, however, hide a trading account by simply clicking on the arrow near the account number in the account summary page. ...
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How do I add a credit/debit card to my Client Area?
If you deposit into your trading account using a credit card, we are required to first verify the card if you do not have 3D secure setup. For us to be able to verify the card, you will need to fir...
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How long does it take to receive a withdrawal once it’s marked 'Completed'?
The time it takes for you to receive withdrawals depends on the withdrawal method used. You can check the average times on our withdrawal page.
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How do I download the trading platforms?
You can download the trading platforms we offer from the downloads page in your Client Area.
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How do I withdraw my funds, if my credit/debit card has expired?
If your card has expired, you may upload a replacement card to your profile using your Secure Client Area. If the new card has the same number as the old card, then we can proceed as normal. Howeve...
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Are there any withdrawal fees?
IC Markets does not charge any fees for withdrawals currently. You should, however, be aware that you may incur fees on payments from some international banking institutions. IC Markets accepts no ...
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Are there any deposit fees?
All the deposits are free of any charge from our end. You may, however, need to speak to your banking institution to confirm whether there is any surcharge applicable from their end in utilising th...
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How to complain?
Please follow the Company’s Complaint handling Policy